O Must be able to stand for prolonged periods of time on a regular basis. O Must be able to lift with assistance up to 100 pounds, with/without assistance 50 pounds. O LeafLogix experience helpful but not mandatory. O 3 years or retail experience is highly recommended – priority will be given to candidates with proven retail experience. O 1 year of experience handling a cash register or other financial responsibility. O 1 year of experience with Front Desk/Reception/Concierge responsibilities recommended. O Documented in-depth experience with our product. O Able to prioritize responsibilities and a strong sense of urgency. O Proactive, finding solutions to problems before they arise. O Resourcefulness, using every tool available to you. O Customer service focused, servant-based professional. O Robust experience in using applications like Microsoft Office: Word, Excel or Google Docs, Sheets. O Strong ability to perform basic math including addition, subtraction, multiplication, and division. O Solid written and verbal communication skills. O Sound judgment skills with an emphasis on discretion. O Maintain an energetic, friendly, sincere persona. ![]() O Professional attitude and appearance with a personal touch. O Greet and provide customers with knowledge on every product we carry. O Inform customers of the many benefits of cannabis and the varying strains and how to best utilize for their needs. O During periods of low traffic or activity, perform any of the other Retail Associate Job Responsibilities. O Inform management of low inventory and assisting in completing inventory counts. O Correctly and accurately enter all transactions at point-of-sale site, LeafLogix O Advise all customers regarding sale items, promotions, and other news. O Maintain inventory awareness, informing management of low quantity, and assisting in completing counts. O Greet customers and handle any complaints swiftly, escalating to management only when necessary. O Operate the cash register and maintain an accurate balance, reconciling at the end of shift. O Handle customer transactions, order processing, and cash handling pleasantly, but also quickly and accurately. O Maintain friendly interactions with customers as they wait. O Keep reception area organized and clean, including disinfecting and sanitizing high traffic areas and surfaces. O Provide administrative and clerical support. O Monitor staff and customer access/movement in and out of store, maintaining security awareness. ![]() O Answer phones, taking and relaying accurate messages in a timely manner. O Greet all customers and vendors as they walk in, checking in customers as appropriate. Remember to remain flexible and available to serve. Once you have mastered the art of the greeting, performed flawless transactions, and packed perfect product, you will have the unique opportunity to share what you have learned with each visitor based on their needs – from flower to concentrates, from tinctures to salves, YOU are the subject matter expert ready to assist any customer and answer any question.Ī brief list of what you can expect to do on a typical shift. ![]() Your job is to pack it perfectly and professionally, so they come back for more!īeing a Customer Consultant is why so many of us got into this business in the first place and it is our team member training program “Valhalla”. This is your opportunity to learn the Bloom Dispensaries catalogue backwards and forwards as customers order everything we have to offer. Let’s face it, not much can beat being in a room filled floor to ceiling the world’s most delicious smelling product. Other job duties include greeting customers, coordinating complaints, and maintaining store cleanliness. ![]() The Concierge is responsible for not just being a warm greeting but also a customer advocate, answering questions when able a safety coordinator, ensuring guest limits are enforced and help desk, assisting visitors, vendors, and employees alike.ĭo you like money? So do our customers! You must possess exceptional math and reasoning skills to ensure charges or correct and proper change is given in return. Our Retail Associates wear many hats – and for good reason! Few people enjoy doing the same repetitive task over and over, so we enable you to train and learn each job in the store, strengthening your contribution to the team and providing you with exceptional retail training! Our Retail Associates perform all of the following:Īside from Security, this is the first face you should see during your visit.
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